FAQs
Orders and Shipping
Does Anyasmr offer free shipping?
Yes. We offer free standard worldwide shipping on all orders, with no minimum purchase requirement.
How long does it take for orders to ship?
We will process and ship your order within 1-2 business days. After shipping, you will receive an email with tracking information.
How long does shipping take?
Standard shipping time is 7-14 days, but the exact time may vary depending on the region.
Can I modify or cancel my order?
Orders can be canceled within 15 minutes of placing the order. After that time, the order will enter the automatic processing system and cannot be modified or canceled.
Returns and After-Sales Service
What if the product I received has quality issues?
If you encounter damage or quality problems, please contact us within 7 days of receiving the goods and provide your order number and photos. We will arrange a return, exchange, or replacement for you.
Can I return the product if I'm not satisfied?
Yes. Within 30 days, if the product remains in new, unused condition and retains its original tags, you can freely request a return.
How long does it take to receive a refund?
After we receive and confirm the returned product, the refund will be returned to your original payment method within 7-10 business days.
Product-Related Questions
What materials are used in Anyasmr's yoga pillows and cushions?
We use natural cotton and linen, environmentally friendly EVA foam, and high-density memory foam, combining support, breathability, and sustainability.
Are the products washable?
Most cushions and pillows have removable and washable covers. We recommend gentle washing and air drying, avoiding machine drying and high-temperature exposure.
Are the balance boards suitable for beginners?
Yes. Our balance boards feature an ergonomic design and stable base, making them ideal for beginners and users looking to improve core strength.
Are the lumbar and neck pillows suitable for office or driving use?
Absolutely. Their supportive structure helps maintain correct posture, reducing pressure on the lower back and neck, providing a comfortable experience whether in the office, traveling, or meditating.
Usage and Maintenance Tips
How to extend the lifespan of cushions and pillows?
Regularly ventilate and air dry;
Avoid humid environments;
Wipe stains with a damp cloth or remove and wash the cover;
Store flat when not in use, avoiding heavy pressure.
Do balance boards require special maintenance?
No. Simply keep it dry and avoid water immersion. When using it outdoors, please ensure the ground is clean and level.
Yoga-related knowledge and suggestions
What is the function of a yoga bolster?
A yoga bolster provides stable support during stretching, relaxation, or restorative exercises, reducing joint pressure and allowing for more relaxed and comfortable postures.
How does a meditation cushion help?
It helps the pelvis naturally tilt forward, maintaining a neutral spine position, allowing for smoother breathing and improving stability and comfort during meditation.
What are the benefits of balance board training?
It improves core strength, coordination, and body stability, making it an excellent auxiliary tool for yoga, Pilates, and rehabilitation training.
How to choose the right yoga accessories for yourself?
For meditation and relaxation needs: Prioritize yoga bolsters/cushions.
For core strength and balance training: Choose a balance board.
For prolonged sitting at the office or during travel: Use with a lumbar support cushion/neck pillow.